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A role

On a role’s page you change its name, its permissions and who holds it. Click a role’s name on Roles & permissions to open it. New role opens an empty role page.

Open Roles & permissions (opens Emargen in a new tab)

Support is the role ACME made for its support desk. It holds Invite people, so the support lead brings new colleagues in.

The Support role's page: Admin › People › Support at the top; Role with its Name and Description; Permissions, each with a tick box and what it allows, Invite people ticked; People with this role with Add people, Ines Costa since 18 May 2026 and tiago.mendes@acme-hq.example Invited; Cancel and Save; and Delete role with a greyed Delete.The Support role's page: Admin › People › Support at the top; Role with its Name and Description; Permissions, each with a tick box and what it allows, Invite people ticked; People with this role with Add people, Ines Costa since 18 May 2026 and tiago.mendes@acme-hq.example Invited; Cancel and Save; and Delete role with a greyed Delete.
  1. Name. What the role is called.
  2. Description. What it’s for, shown under its name in the lists.
  3. Permissions. Tick a permission to give it to the role, untick to take it away.
  4. A permission the role holds.
  5. Add people. Gives the role to someone in the organisation.
  6. Someone who holds it, and since when.
  7. An invitation that offers it. Invitations are managed on Members.
  8. Save. Keeps everything you changed, the people too. Then you see “Role saved”, and you’re back at the list.
  9. Delete role. Tells you what to take away while Delete is greyed out.

Everyone who holds the role gets your change when you save. Two roles can’t share a name: “A role with this name already exists in this organisation.”

People with the role

Section titled “People with the role”

Use Add people to pick from the organisation’s people, or find someone by name. People who already hold the role say “Has this role”. A person you add is marked Adding until you save.

Click someone who holds the role to select them.

People with this role with Ines Costa selected and the Remove button under her; tiago.mendes@acme-hq.example Invited below.People with this role with Ines Costa selected and the Remove button under her; tiago.mendes@acme-hq.example Invited below.
  1. Remove. Marks them Removing until you save. Keep, in its place, undoes it.

You can’t save a role that would leave nobody able to manage roles: “Someone must stay an admin. Make another person an admin first.”

When your company’s single sign-on gives the role, you’ll see the company roles and who holds it from sign-in. Remove takes away only a role given by hand. The rest follow the company role, on Roles & permissions.

Delete

Section titled “Delete”

You can only delete a role nobody holds, that no invitation offers and no company role gives. Until then, Delete says what to take away first. After that, you confirm, and the role and its permissions go. The page says “Role deleted”.

A built-in role

Section titled “A built-in role”

Administrator and Member come with every organisation. You can change who holds them. Their name and permissions are greyed out, and there’s no Delete. Administrator holds every permission. Member holds none, and its page lists everyone.

The Administrator role's page: under Role the line Built-in roles keep their name and permissions. Who holds them can change., a greyed Name, and the permissions all ticked and greyed.The Administrator role's page: under Role the line Built-in roles keep their name and permissions. Who holds them can change., a greyed Name, and the permissions all ticked and greyed.

New role

Section titled “New role”

New role opens the same page, empty, with Create role in place of Save and nothing to delete.

A new role's page: Admin › People › New role; Role with an empty Name and Description; the permissions, none ticked; People with this role with Add people and the note Nobody holds this role yet, Add people here, or give it to someone from Members.; Cancel and a greyed Create role.A new role's page: Admin › People › New role; Role with an empty Name and Description; the permissions, none ticked; People with this role with Add people and the note Nobody holds this role yet, Add people here, or give it to someone from Members.; Cancel and a greyed Create role.
  1. Name. Needed before you can create it.
  2. Create role. Makes the role with its permissions and people, and says “Role created”.

See Make a role.

Access

Section titled “Access”

People who may manage roles. See Roles and permissions.